Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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XG67s\/O5+BhDvd2APzs5PCukV1\/DQZhDS4rL6vU52aPhiOnQdtm0z8tRKuGdbrd\/11vjBXPYaUclTSJ+qYF\/DvEbL3U4H0+80HUDu4SJ28PoM0sAETQlI8zoSsF0n3xho94MJfcO0hOdbJ+8y4AywA5GLMBspItcl7CueDNM4uRGV6B2GjGfSFS+mQQkc7ponJuAdvIq5WoDR35QSqVoxUD2qO6WPiFhTYo+9JHF38sAjKzTGNB4VYPcvKrpwj5Llh6tmhqNPnkruJOxLD7DWy8R\/Xz2270PYoEQox53izerzV8Ows9wifKdqgJmf2RWrXbCR1EolfIprCs3rwgmwIvMWF+PNX9qcxlsoAzagEy2zkzhzxopPEkI79nvytgYFTlwtLHyTNynu5EYZmE0O7Eip16TBcg1QPiFHqq3tV96p1KQ3XTM9Wg1tD071mMSVwJKxmejPd1u65swMmefbLlDp\/QNf4Bf3sm4EtnwzjioADgKATAuJG4vuZXbdaJMakoq2OxVZaLfewfSsbIUnAyeYXHQcB+Gmo06o+SdYWAwo\/c7Hgt1BYguPUBxovrjUnzInpAsj7ZYiPR7CeBhuzW6P3GWs2lCLKWxNJtMrnHlNTWMcWatLy4jJL7IQKnOy6sanEVC5yhCLcGgkwxL9t9ZSAQ\/UhMOT1VZPSZcXqyPCO7tYzjKnZsf\/vGb6ccCoFKg6N+Ut\/BwmXACmTFt4h3J1A1oKnEtmbniSvK0f2+GUlnJG+dRQseG8NRyKx23W4PZ0n8v6dbFR1qDXnpMjAwk+iFqRx+QD72SSNUIjL2usPicWtghtJwTaO4t4rAmoaq7NVCuF8I6rRNybW67tVxtrrnmxnogqMDJvzNV0dkbUAcJDZfD6EoMIEosjW2x54X7DywKZ3UKqS25oxCBdMzbe18MY310ujR6pg941O77PfeAdvLK05rFFBhvqbzSPn8M6KebKgwc0J79IUu4\/aX5uc6ZLZO82dvXTHE7p8mfC0L73\/UvoOWb6IcQPPAYr3wX2ZCSw31yglRC7HAnFV7+98f9oWLDc3zS5Bwsjkh7ef2KV+zV7f4VfytjqdR4yiYgEUdi4Pw3AqFl89mVn9lp6SlnvYbf8mtny+2qWvCLvns5kPSJvNdfSpt5zp2sEchLYEpxiN\/aAMN\/SKiHmU54SuG6wWZTxm2Ax5GOGiIs\/7p8oSqT4MadfiTBVsT8F0XPjLhJZSjm5tqnfFsAm1qC3xChUppKtJQBu18K50hSpiJNXhtdBCAVr7n5UJb+PoL3gK7fk9H0YV25ZSq5oUbI2eUNS9Ll73cMaxS5MFVU5SQJvWY2hEZa8Vg4eChHEJ4pUY74N2yWB9CB17eUUyQEs9UOMBhP4U9ZIEoWRpGpNtgg8ggBWjb+eJpZMKGh013jPv+CnB4HookECgf+GeHvR0mU6jX25sTpFQEzPUmu\/5466SrgXlQAzkA93iZFnpxC9d6fsyb6b18GwkX1kmwpMcTO+91E25USmw6Xe2dYJOduoi449yNrLcEdOTQt1ghFbORHch9c2iNr\/09RTUltboZnRpjuT\/TJewbenT6D7JdNvp11BRLWz0tFxd7+WxCaSY86FL5q7kZnLtS6Xdwvoaod91uJTxO+t9uY3WTy9AAkzGQDrBFHyaU2Uh3RhrBhie\/E\/cmzdH5p1AqR9Esk1b2710zCw8h0VtOpJl8ApEyOkmjfa+uFX5aCVHHKSZH5LtNYvhfq\/a0giHNDv5ReRMwnjKWu07Izx\/m7LsSAzb6I2X3dEK+Vfo16XRy8I1ZTG1qqU5sxjQ+\/8FTNe52nVQ1PvTazKSFJUNlFLl+wG\/JOJ6NKhoP4cTkwBP5yglhoPZdsfGt5wfLt9m3860K5KL8EBg\/dRccXvKpYz4bEyfmjYx7gJPVMoUIX7dHmeguOsP8FyxDLkG5WdDKBQpCBbZGq0aIbeVtEiBW3mNYcWoUAiIyz0\/9MluqhNiSWT4vmK2iP1hRL3UGGUOI3AcY17hC3ln0uyATFrAff+rRGD2BD2RBMg3676LSVOgnIaW6nGyRtbH03rUI7zK3cRtMctb4ZQVG5AIcb6AcB2lTDxoQ+75+PUJ9SIS9IGtLem15nc4yqCWhLOfear7teVmYRpI3Oin0r2teV4YHqqpVKvkYnO9VieTFjel23GD4TXF08wZ2jNpDpBH\/SBqXMNwTyiQ0iXAIGGkop9yGrfE\/t67hwvWMlhbqkPQ+hEuO0zoRI+miXxRb\/QoG489AJIxefXMToP2v9dBGue\/p00dEJSbqL5I78hfwMQ4PNBev3DDiSix\/K1wRo0Z194UykODi7ho+G75\/8FnLVpwgkjFfIbC9b5jWdYN1+cvkv5QGD+akTk9jJEaoySMlVG2Ki3hGZ0ODnNVf1PHXpCTekt58c9ontvZJv26HdOW0imnMwcDqHgeKCkJXTzAjIMglhNuVIq0FLe35Vv3EsPApu5XEBkaaCRHR2AIshBekp5R5ihfZBCvkXPnBWaNCmIRK6Cu76WNhcm2lHMgqo1k1uGcfJrZu7UduFKQ\/J8hhsiIqkhJVwXImEhn+9\/971rehU\/njWDJPkaMaLvWEF\/t5OWGX0ZYd4YIjuHUwKX82n9Glj6NcGgbt366NKBrRnP5AZIBe\/mA4RwlhFQtweAcMRql0KU8e08Qpv4+y52fTWRH8phOhzrQv0ledL\/ZPx3tuvPFGAyTbuWxUMOuS2BMQOa83J+UdJRoQqdP+\/WX04JXKLIGNLfcZq8v9VfmdRzy8vWGguwJb8eoDPHFpUfq4mjiost0Y\/O8oUv3bUgsJuyF7xbs+g4UiuvjPloexRtp2flc+kLsJ+ETnRT5cEy2LfgDbpBHWy6CoVy8W5SeoyVpfhtbDSUkepYTbVJiFjc2\/Ir1XmEk+DMXpi9Q\/MTECHI3Rjf6fTy71VXHS\/ydAJM1LYbCqrzfBPEUx0mKw9kGmnsqs2pMbJDrw3Qq70BJd+RO8hOp9AaU1rMezDUydW6isHUFPkCXY9MZoEDTmbCT8vtGACc2wHWdT8zviQMmW8gGNYHSytFa8mtJ4PnAPc5fmYy2QcZDcPOTnJUxhf1m7Z5VY8Ok\/z7\/HCShvCnw7TIZFf2qWfKs2b02O1btaBbpKaIeiRhtS5Gcz6oF60bgAHaz0Wpj964eJeL\/hlb0TwqAx7JRreZnqyWYEOrjYi2SLIIq1RF4JUcJoXvKhv6Wb+dc8Y\/Q62d0n+pY8D6Fwi4KKpVOekoNEP52Xb4aVkqrqnAVsqXeqUUGi8ZqPAEOgGEtowi7ZfVnTdtwR70eRO7DS4BehxFAVdq81rUczawgxuewl8udUb64yt+KdCs2Nn6gaYkjozM5D51qJng==","iv":"8312729570fd25dfbe73b029c4961c73","s":"19643030a389e65d"}
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