Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"1a41781c5c2bcd0260214d716861b3fc","s":"ef7fdc7af90ff480"}
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